FAQ

1. I am a malaysian. Can I  become Tupperware members and buy Tupperware products in member price?

Sure, Please follow the steps below:

Please visit our facebook page link below  to:

1. get the Tupperware products price special offer in Ringgit Malaysia ( Only for Malaysian )

2.  How To join Tupperware member and what is the benefits of become Tupperware member ( Only for Malaysian )

Please Click our facebook page here - http://www.facebook.com/mama.tupperware.store

2. I am a new customer. How to buy products from your website?

It is simple :) You can place order as instruction here, or email me at kamchin26 at yahoo.com if you are interested in any of our products :)

3. What is the Payment method you accept?

We are accept paypal payment for international payment and bank transfer for Malaysia payment. You can email me at kamchin26 at yahoo.com to get my bank transfer details.

4. Is it safe to buy from your website?

My name is Terrence Koh, and my wife name is Shanice Tan. We are serious seller that treat my online business as our full time business. You are safe to buy from us :) As you can see that We accept paypal payment. You can always complaint to paypal and get back your money, if:-

  • The item you received is not as described.
  • You do not received the item after you had make payment.

Furthermore, We are willing to send replacement item for you if the item reached your shipping address had been damaged :) We are also provide combine shipping discount if you order bulk Qty.

You can reach us at kamchin26 at yahoo.com if you order multiple quantity.

4. What is the procedure to buy from your website?

  1. You place order
  2. You make payment.
  3. We will ship the item.
  4. We will email you the tracking code after we ship the item.
  5. You received the item.
  6. Transaction completed :)

5. Why you shall buy from us instead of others?

  1. We are shipping the item via Registered post, that you can track the status and location for your shipment from time to time!
  2. We are provide free shipping insurance, We will send replacement or issue refund to you if the item was:
    1. Damaged.
    2. Lost in transit.
    3. Item received not as listing described.
  3. Wholesale price! Much cheaper than retail shop price.
  4. Prompt respond for customer inquiry or maximum within 8 hours.
  5. Save more on world class shipping service! We offer extreme fast and secure delivery at unbelievable low cost !
  6. 100% Customer Satisfaction Guarantee or you get back your money. No Risk Involved!
  7. Extra care protective packaging - We use all superior packaging material and methods to ensure your lovely item arrive in perfect conditions.
  8. Immediate handling of your order, we ship your item immediately once we received cleared payment notifications from paypal except weekend or public holidays!
  9. High Product Quality Checking on all outgoing products. We will inspect all the goods before ship out to customer!
  10. Best customer service, we think from the customer point of view and we always focus on our relationship with customer.
  11. 100% FULL TIME well established business, not a part time seller, feel safe to trade with!

6. My Question is not listed here, what shall I do?

It is simple :) Just email me at kamchin26 at yahoo.com, I am happy to get know of you :)